Defusing in the Ambulance Service

Watch this video that brings trauma-informed care to life. This video captures a defusing session—a structured yet compassionate approach used across emergency services and high-impact organisations to support employees who face traumatic events in the line of duty. Designed to foster psychological safety the defusing sessions help individuals begin processing difficult experiences and start to deal with some of the symptoms. At Noreen Tehrani Associates, we’re committed to integrating these evidence-based practices into occupational health services to build resilience, trust, and lasting well-being in the workplace.